• Full Time
  • Denver
  • August 15, 2022
  • 115K-125K



Our client, VISIT DENVER is a private, nonprofit trade association (501c6) that is responsible for marketing metro Denver as a convention and leisure destination. VISIT DENVER is contracted by the City & County of Denver to act as the official marketing agency for Denver. It is governed by a board of directors and employs a staff of more than 60 professionals.

VISIT DENVER uses a sophisticated, integrated marketing approach to sell Denver as a travel destination, which includes direct sales, advertising, tourism and convention industry trade shows, digital promotions, public relations, social media and more. VISIT DENVER maintains the City’s official tourism website (VISITDENVER.com), Official Visitors Guide to Denver & Colorado and Official Tourist Information Centers.

VISIT DENVER embraces the following mission statement: To bring conventions and leisure visitors to Denver for the economic benefit of the City, the community and our partners. At VISIT DENVER, we believe that travel makes the world a smaller and more connected place. It brings people together and fosters interaction among diverse cultures. The Mile High City embraces and celebrates people of all races, ethnicities, abilities, gender identities and sexual orientation. With this in mind, VISIT DENVER is pledging a renewed sense of awareness and action to create change, both within our organization and in our city. While VISIT DENVER has consistently supported diversity, equity and inclusion, we also believe that we can, and we must, do better. We are committed to making these core values a way of life for our organization, our partners in the hospitality industry and our visitors. The City of Denver celebrates its rich cultural heritage with events, festivals and museum exhibitions throughout the year.

The Director of Human Resources

The Director of Human Resources (HR Director) reports to the Executive Vice President (EVP) of Finance & Administration. The HR Director, in collaboration with the President/CEO and two EVPs, is responsible for the overall planning, development, execution and management of all human resource and organizational operations, functions, systems, policies & procedures, programs and payroll functions.

  • Reports to the Executive Vice President (EVP) of Finance & Administration.
  • Leads the overall planning, development, execution and management of HR operations functions.
  • Directs and coordinate the needs assessment and implementation for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
  • Designs, prepares, implements and manages effective compensation, benefits and performance management programs and processes.

Essential Functions

  • Support company’s vision, mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to community, accountability and ownership.
  • Support company’s efforts related to Diversity, Equity and Inclusion (DEI).
  • Provides expertise in strategy development and execution, planning, and facilitation of human resource and organizational development efforts.
  • Consults with executive team on performance and organizational matters.
  • Conducts needs assessments to determine requirements to enhance employee job performance and overall company performance.
  • Direct and coordinate the needs assessment and implementation for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
  • Develop, implement, manage and maintain company HR policy & procedures and payroll policy & procedures; provides a broad range of consultative services to all levels of employees to ensure compliance with various HR and payroll policies, procedures, laws, standards and government regulations.
  • In conjunction with the Director of Accounting, design, implement and maintain payroll, Human Resources Information System (HRIS) and timekeeping systems.
  • Produce and administer an effective recruitment program:
    • seek out recruitment sources which best fit company requirements,
    • write and place advertisements,
    • review applications, screen and interview job applicants,
    • conduct new-employee orientations.
  • Design, implement and execute onboarding processes for new and transferring employees.
  • Design, prepare, implement and manage effective compensation, benefits and performance management programs and processes.
  • Administer business and automotive insurance programs.
  • Oversee and process all HR and payroll related records, reports and logs to ensure compliance with any of the following: insurance carriers, payroll processor and/or federal and state regulatory agencies.
  • Communicate with employees across all levels of the company to provide information, solve problems, and answer inquiries with regard to HR and payroll issues. Facilitate communication among employees and management. May guide managers and employees on problem solving, mediation, regulatory compliance and litigation mediation.
  • Establish and maintain third party payroll and benefits vendor relationships by communicate company needs, requirements, and expectations and work with vendor to resolve issues in a timely manner. Evaluate vendor performance and make recommendations to management on necessary improvements to meet business needs.
  • Project management of major department initiatives (e.g. system implementations, employee handbook updates and policy changes, etc.)
  • Manage recertification of VISIT DENVER accreditation through Destination International (DI).
  • Hire and orient all new employees. Create the job qualifications for the position, interview all qualified applicants and select appropriate individual based upon the applicant’s ability to satisfy the position qualifications.
  • Orient all employees on the basic responsibilities of their position and organization.
  • Work with hiring manager to ensure appropriate onboarding and training activities are scheduled
  • Establish objectives, coach and counsel direct reports. Assign work and develop time schedules that assure timely completion of work.
  • Review performance of all direct reports consistent with the company’s Performance Management Program.
  • Counsel and discipline all employees who have performance or disciplinary problems.
  • Other duties as may be assigned.

Professional Experience & Qualifications

  • A four year degree in a relevant field of study is required. An advanced degree is a plus.
  • Professional certification (i.e. PHR, SPHR) while not required, is highly desired.
  • Significant (minimum of five years) broad, generalist Human Resources experience to include policy development, payroll management, workforce development, employee relations, and performance management.
  • Well-developed problem analysis and resolution skills at both a strategic and functional level; exceptional analytical skills.
  • Presentation of the following accountabilities: leadership, communication, confidentiality, mentoring, empowerment and resource management.
  • A passionate personal alignment with the vision and mission of VISIT DENVER.

Additional Job Details click here.

To APPLY click below and please email your resume to Tamara Wesely,

To apply for this job email your details to tamara.wesely@eflassociates.com