Leading the Reluctant: How to Move Prickly People to Preferred Outcomes

Session Includes: Seminar, Breakfast, Lunch, Parking, and Materials

Leaders are agents of change. Change creates discomfort and tension. How you intentionally relate to and communicate with others has a profound influence on your ability to build rapport, inspire collaboration, enhance positive camaraderie, resolve misunderstandings and to lead people while managing change.

Based on the World Famous Porcupine Races, leaders throughout the United States have laughed and learned from this highly engaging, interactive presentation about a subject no one wants to talk about: Conflict.

Specifically, the conflict that exists because of Prickly People.

Everyone has a prickly person in their life or in the workplace. And everyone is asking the same questions: How do we handle those moments when we encounter an uncooperative, grumpy person? What do we do when here are differing opinions? Is there a way to a successful outcome when a person on the team is resistant to change? More importantly, how do you direct them to a successful outcome when they are resistance to the changes?

This fast paced and interactive session provides foundational principles and practical methods for communicating and building trust during uncomfortable times. You will learn the strategies for leading others to a shared success.

Investment:

$299 members (check if your organization is a member)

$499 non-members

Includes breakfast, lunch, parking, beverages, materials

Enter Registration Code ‘HR Colorado’ and receive $50 off the registration cost!

Register Here

Instructor: Steve Iwersen, CSP

Steven Iwersen, CSP is the President of Aurora Pointe, LLC a leadership development firm that he founded in 2006. He is a relational leadership expert that has actually been a leader! He has 35+ years of leadership experience with responsibilities in non-profit organizations, business news, and employee recruitment. Author of the book: The Porcupine Principles! How To Move Prickly People to Preferred Outcomes and Unplugged: Mindfulness and the Law. Steven has more than 25 years of professional speaking experience and brings a unique style of substance, humor, interaction, storytelling and insight to his clients.

Steven grew up in the United States Northwest. Born in Seattle, raised in Idaho. He loves the city and understands small town values. His father was a minister and his mother a school teacher. That might explain why he is so comfortable on the stage and devoted to providing content that leads to real life change. He is an entrepreneur, as well as an effective communicator.

Steven Iwersen is a Professional Member of the National Speakers Association. He is a Certified Speaking Professional (CSP) – a recognition earned by only about 900 speakers worldwide. He was the voice of the association in 2015-16 when he was the Co-Host for Voices of Experience (VOE) the NSA’s audio & video magazine. He served as the Chairperson of the National Chapter Leadership Committee in 2013. During that time he was presented the Presidential Award of Distinguished Service.

Objectives

At the end of this workshop, participants will be able to:

• Discover the Five Principles For Improving Cooperation
• Identify the Core Reasons People are Resistant and How to Encourage Acceptance
• Learn How To Use a Strategic Persuasion System for Communication and Goal Setting
• Discover Practical Methods to Increase Accountability
• Develop Coaching Techniques for Redirecting the Challenging or Negative Individual

Timed Outline:

1. 9:00 to 10:30

• Participants will be identifying their own specific situations (and/or individuals) that create conflict in their organization. The session will challenge the perceived causes of resistance/conflict and explore the three most common reasons for negative behavior or reactions. Leaders will be introduced to five specific principles and a strategy for improved collaboration.

2. 10:45 to 12:15

• This session shifts the content to the introduction of practical methods and application based on each of the five principles. Participants will learn, through instruction and group discussions, techniques for improved decision-making, empowerment, communication, and establishing appropriate boundaries for problem-solving.

3. 1:00 to 2:30

• The final session (a facilitated conversation) brings everything together through the introduction of a Strategic Persuasion System in which the participants will identify their own strategic steps for improving their leadership during times of change and for redirecting the negative influence of the reluctant.